Terms & Conditions
Last Updated: 15th Janaury 2026
These Terms & Conditions govern the use of the AW Executive Car Service website and the provision of our chauffeur services. By using our website or requesting a booking, you agree to these terms.
About Us
AW Executive Car Service provides private hire and chauffeur-driven transport services within the UK. All bookings are subject to availability and confirmation by us.
Booking Requests
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All bookings made via the website are requests only
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A booking is not confirmed until you receive written confirmation from us
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We reserve the right to decline a booking request at our discretion
Pricing and Payment
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Prices are confirmed once a booking request has been accepted
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Payment terms will be clearly communicated at the time of confirmation
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Deposits may be required for certain bookings
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Full payment must be made in accordance with the agreed terms
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All prices are quoted in GBP unless stated otherwise
Cancellations and Amendments
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Cancellation terms will be confirmed at the time of booking
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Late cancellations may be subject to a charge
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Amendments to bookings are subject to availability
Service Standards
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We aim to provide punctual, professional and high-quality service at all times
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Journey times are estimates and may be affected by traffic, weather or other factors beyond our control
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We are not liable for delays caused by circumstances outside of our reasonable control
Passenger Responsibilities
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Passengers must behave respectfully and lawfully at all times
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We reserve the right to refuse service if passenger behaviour is unsafe or inappropriate
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Any damage caused to vehicles may be charged to the passenger
Liability
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We accept no responsibility for loss or damage to personal belongings left in vehicles
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Our liability is limited to the extent permitted by law
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Nothing in these terms excludes liability for death or personal injury caused by negligence
Website Use
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Content on this website is provided for general information only
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We make reasonable efforts to ensure information is accurate but do not guarantee completeness
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Unauthorised use of website content is prohibited
Privacy
Use of our website and services is also governed by our Privacy Policy.
Changes to These Terms
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We may update these Terms & Conditions at any time
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Changes will take effect once published on this page
Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact:
AW Executive Car Service